John
Bad customer service! One particular staff member was very impolite when serving me. She just sounded angry, while having a bad day, and it felt like it was my fault.
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Shop Reviews
See what customers are saying about our shops at Punggol Coast
3.4 out of 5
3001 reviews
Low Yi Leng
It's great!
Nate Siow
Unable to order the porridge because the only worker who knows how to cook it, a part-timer, went out to throw rubbish, and it was uncertain if she would come back to work or was taking a break after she threw the rubbish. This was after I had queued up for a long queue.
Siti Ismail
At 8 am, the shop was still closed. After waiting until 8:10 am, which has happened a few times, I asked a staff member when they would open. She replied that they were unable to open it and continued making pancakes. Hope this will improve as I love Mr Bean Rice ball!
Dianna Diane
I bought Mr Bean at Canberra Plaza. The staff was very friendly; if I'm not wrong, her name is Grace Choo. She's very kind, and her service was very good. Now, I go more often to Canberra Plaza to order soya milk. I really appreciate her service. Thank you ❤️
Isaac Neo
Horrible customer service — always out of ice cream or the machine is down/broken. Suggestions: 1. Hire people who can speak English. Your staff can't even communicate when I ask them things. 2. Have a two-sided sign for your ice cream machine. Side A - To show it's making ice cream. This prevents customer frustration from having to get in line and wait for five people to be served, only to be told it's not ready or needs more time. Side B - To show you are out of ice cream. 3. Do something about your equipment. The ice cream machine at Canberra is always down. Not sure if it's really down or if staff don't know how to operate it.
Zach Tay
Bad service.
Night Garang
I don't know why people give such a low rating. Service was alright. I bought soya bean ice cream. It was very nice. I ate it before I could take a picture. For $2.10, I think it's worth it.
Sella
I was asked 100 for this; no value at all.
Ning Ng
Nonsensical service with staff who don't know what they're doing. "We've already keyed it in, cannot cancel."... Seriously?! With today's computer system? "PayNow went through on your side, but our system didn't receive it. You need to pay again."
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