Shop Reviews

Terrible system. For the whole two hours, the mic was soft and loud inconsistently. Worse, the speaker kept making a sharp siren noise; I'm not sure if the room was too small. We entered the room a few minutes after 9 pm because the staff was cleaning. But our time stopped five minutes before 11 pm. We could have still sung a song if Teo Heng at Canberra hadn't shortchanged me and my girlfriend. Lousy system and bad service.

I had a fantastic time! The staff were friendly and very accommodating. There were numerous song choices, and you could even search on YouTube for any song you wanted. The room was simple but spacious, comfortably accommodating the three of us in the small room we booked. Overall, it was a wonderful experience!

Great experience for the price and a great selection of songs. Even if a song wasn't in the database, you could find it through the YouTube function.

"Usually the staff here are very friendly and helpful. But today (10/31/24), I was served by an arrogant young guy with funny hair. From the start, he seemed very high-strung and impatient! When I asked him a simple question, he answered in a sarcastic tone. The older ladies and the Chinese guy are very polite. People are here to have fun; please hire someone with basic courtesy."

The ever-so-reliable Teo Heng! It's reasonably priced, and you can often walk in without a reservation for a quick karaoke session. Canned drinks are $1 each.

The old woman working at the counter gave us death stares and didn't want to let us in, apparently because we looked like gangsters. They told us to come at 8:15, so we waited outside and returned at 8:15 since we didn't have a booking. They then seated a couple who arrived later. Absolutely shameful!

"Some songs still haven't been updated. Convenient location."

Very good. I got M1 Maxx here last time, as they recommended it over Simba because the coverage is better. I saw another person using M1 Maxx here a while back too. I think there are other telcos, but I didn't ask. I asked them why they were with Simba and could use other telcos. They said they could open the bill under another company or something. I don't really understand, but it's good.

I recently decided to give SIMBA a shot since the bills for Singtel were getting insane. It has been two weeks with them, and I can honestly say that it has been the worst experience so far. I have been getting a one-bar signal (maximum two bars) whenever I am home. My house is not "ulu" or "deserted" by any means; my signal has always been full bars with other providers. I tried reaching out to them via the customer service option on their app and was redirected to sending them an email. After sending the email, an automated email was sent to me, directing me to fill in a webform to illustrate my problems again. After hours, someone from SIMBA replied and asked a series of questions, and I was told to reply to the email directly. Guess what? An automated email told me to redo the same webform again. This time they replied after a few days, asking me for details like my mobile number and email address???? Seriously? You sent me an email asking for my email address? My mobile number has been asked over and over again when filling out your webform. After being left hanging for a few days, this is not the type of update I hoped to hear. Due to the lousy connectivity, people cannot contact me through my line sometimes, and I lost a few business and job opportunities. I signed the plan mainly for the add-on data roaming. The local connection is already horrendous; I cannot imagine the connection when I am overseas. Maybe I will be left to decompose somewhere. To sum up, the quality and customer support are horrible. I just ported in, but I will port out soon. Anyway, I'm being forced to give a one-star review; if there was a negative option, this would be a -10 at least. I'm not sure why this is 4.1 stars on Google. Just don’t sign up, trust me.

The network was horrible, and the lady who served me also seemed like she didn't want to be there. I don't know where she learned customer service. I wonder if she has any customer service experience at all.