Shop Reviews

Probably the best Gymmboxx in Singapore! 1. Always clean! 2. Receptionists and employees are approachable and welcoming. 3. Complete and well-maintained equipment. Last but not least, I would like to appreciate SHAFFIKHA, who assisted me during my sign-up at Gymmboxx. She’s very welcoming, approachable, and always smiles. 👍🏼 Excellent service! The rest of the staff are nice too 👍🏼

I've been a member of this gym since 2021, and the quality has dropped tremendously. Quality and experience do not warrant me paying almost $100/month. I do not see myself renewing. Free weights are left lying around, and even when put back on the rack, they are not in proper order. Random padding from equipment goes missing, and the remaining 'skeleton' is left in the workout area without proper signage. Rubber knobs for cable machines have been missing since a year ago, and we are all touching the bare steel when adjusting the cables. Last year, the clock was dead and left unchanged for six months. Staff doesn’t bother to walk the gym floor or greet their members. Lack of staff presence on the gym floor means they don't know how messy the gym is throughout the day. The towels used for wiping equipment have been the same for many months, and I'm not even sure if they're washed. There are no efforts to forge relationships with members, unlike in the past. It has come to the point where regular gym-goers have to remind others to put their weights back. I had surgery last year and was not allowed to pause my membership, even with a doctor's note. I had to write a complaint email to HQ to appeal my case. Honestly, it’s sad to see what the gym has become.

I signed up for 24 PT sessions with JK to focus on fat loss, and I’m really happy with the progress I’ve made. Over the weeks, I’ve not only lost fat but also gained muscle and strength. Friends and family have even noticed the positive changes, which has been very encouraging. JK is professional, friendly, and very knowledgeable, which makes every session very effective and enjoyable! He answers all my questions patiently, no matter how big or small, and makes sure I understand the exercises and their purpose. He also ensures I perform exercises with proper form, which has boosted my confidence and helped me avoid injuries. Overall, it has been a great experience, and I recommend him to anyone wanting to make a positive change in their fitness journey.

Every time I enter this gym, it's always good vibes, good people, and a positive environment. Never have I encountered any bad experience here. One staff member, Sayyid, made my experience far greater than it already was. The small talk we had, his jokes, and his friendliness and kindness are really unmatched. An easy 5/5.

It has been almost a year since I joined Gymboxx Canberra under my personal trainer Victor. He is professional, knowledgeable, down to earth, and friendly. I learnt a lot throughout my training sessions with him! The gym itself is clean and well-equipped, and the staff are very friendly and helpful. Highly recommended!

The staff are super helpful, and I am very thankful for their assistance. I have been with Gymboxx for over a year now and will definitely continue my fitness journey! Love, love, love the friendly and very attentive staff! ❤️

I am writing to express my concerns regarding the current state of 24 Fitness Gym. As a paying member, I have noticed a significant decline in maintenance, service quality, and overall gym management. 1. **Lack of Weight Management** – Weights are frequently left scattered around the gym, and despite a policy that members should return them, this is neither enforced nor addressed by staff. This creates a disorganized and unsafe workout environment. 2. **Unmaintained Water Dispenser** – The water dispenser does not properly drain dirty water, raising hygiene concerns for members who rely on it. 3. **Lack of Retention Efforts for Existing Members** – Despite renewing a one-year membership, there are no incentives or appreciation for long-term members. It is disappointing to see that even a simple welcome gift, such as a towel, is only given to new members, while existing members receive nothing. 4. **Poor Cleanliness and Maintenance** – Trash bins are often full and left unattended. Additionally, while gym equipment is still in decent condition, it is noticeably less frequently maintained than when the previous manager was in charge. I strongly urge management to address these issues, as they directly impact the quality of the gym experience. I hope to see improvements in maintenance, policy enforcement, and overall member satisfaction. Thanks.

Edited review: "Been here for nearly a year! Best outlet in my opinion! The staff here are super friendly; they never fail to greet and smile every time I enter or leave the gym. Not to mention the fresh equipment! The hair dryer in the changing room also aids me for events after the gym. Members here are friendly and considerate. Hands down the best! :)"

Personal Trainer DJ does an amazing job to help me reduce fat and build muscle. Thank you for your hard work!

So sad the chicken wings were smaller than my palm, which is already considered small. But at least today the cheese fries were nice.