See what customers are saying about our shops at Punggol Coast
3.4 out of 5
3001 reviews
Jayson How
One staff member is grumpy, and the other is inattentive (once gave me a Cheese pancake instead of a Peanut one). But the worst thing is that Mr Bean serves overnight beancurd — with bubbles on top, a rough texture, and a bad smell.
Edwin Teo
I guess we met the same staff as everyone else who gave a 1-star review. The opening hours were supposed to be 8 AM, but nothing but soybean was ready at 9:15 AM. I genuinely wanted to know what their operating hours were so I could time my next visit, but was met with a rude reply: "Not ready. When done means open!" Oh, well.
Sean Yap
I was standing at the counter for my order to be taken, but the Chinese lady just kept doing her pancakes and ignored me. After waiting for more than 5 minutes, watching her make pancakes, I left. I will never buy from this outlet again.
Selene Phua
Gave me red bean instead of chocolate pancake. Chocolate pancake costs more than red bean. I ordered 2 chocolate. This is not the first time this has happened. Very disappointed.
Brian Lee
Shut down this shop. Over $6 for a small, pathetic, kid-sized bowl of porridge. Even the market offers more meat and porridge for $3. Garbage, nonsensical people are running this shop. Disgusting. Boycott!
Stella
I'd ask 100 for this, no tease at all.
Isaac Neo
Horrible customer service. They are always out of ice cream, or the machine is down/broken. **Suggestions:** 1. Hire people who can speak English. Your staff can't even communicate when I ask them questions. 2. Have a two-sided sign for your ice cream machine. * Side A: To show it's making ice cream. * This prevents customer frustration from getting in line and waiting for 5 people, only to be told it's not ready or needs more time. * Side B: To show you are out of ice cream. 3. Do something about your equipment. The ice cream machine at Canberra is always down. I'm not sure if it's really down or if staff don't know how to operate it.
Dianna Dian
I bought from Mr Bean at Canberra Plaza. The staff was very friendly. If I'm not wrong, her name is Grace Choo. She's very kind, and her service was very good. Now I go to Canberra Plaza more often to order soya milk. I really appreciate her service. Thank you! ❤️
Yati Ismail
At 8 am, the shop was still closed. After waiting until 8:10 am, as has happened a few times, I asked a staff member when they would open. She replied that they were unable to open it and continued making pancakes. Hope this will improve, as I love Mr Bean Rice Ball!
Michaela Yeo
First time doing my nails here. I love their service, and the staff are very, very friendly and proactive! They helped me find a design and colours that suited me.
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