See what customers are saying about our shops at Punggol Coast
3.2 out of 5
953 reviews
Eileen Tan
I would not recommend collecting Shopee parcels here; just spend the extra money for home delivery. The staff here can't be bothered. I know it’s not their main business, but I don’t think they should be collecting commission from Shopee if they aren't going to help.
Charmaine Tan
Do not collect Shopee parcels here. I honestly think they try to be as slow as possible so people will just leave. In 5 minutes, there's a queue of 10-20 people because of how purposefully slow they are, which is frustrating. Staff will purposely slow down, pretending to do things for other people to avoid helping customers.
Zen Kang
It seems they have a separate queue for parcels now, but everyone else coming in for device consultations still queues. They also never manage the separation effectively, so there's now an extra queue for collections, but everything is slow because of all the people asking questions. While waiting, I could literally see my parcel (a 30-minute wait for one parcel, by the way). The management is very poor, and this has been going on for so long without much improvement.
Johnathan Ang
The staff there are quite rude, and the way they arrange their parcels is messy and untidy. They don't even have a separate queue for parcel collection, resulting in a very long queue.
June Tan
The staff at work have a bad attitude. There are no procedures for handling things. If you want to pick up a package, you must leave it there. It's a waste of time. Basic courtesy is not respected.
Skyler Lee
Avoid dealing with this shop. Especially when it comes to paying or purchasing anything. Very dishonest!
Hui Yi
There's no separate counter for parcel collection. The staff chat freely, but ask you to queue and wait. I waited nearly an hour for one parcel collection. 😤
Clement Tan
A warning to all: Do not choose this as a service point for Shopee collection. The queue is very long, and you must wait a long time. This long queue makes it not make sense to choose this location at all. Unless they have a separate counter for delivery collection, I won't consider using this location again.
Wendi
"Much more expensive than other Swee Heng locations."
Muthu Chandra
The cakes and bread are very sweet nowadays at this outlet. Please check why.
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