Worst clinic I have been to. When I was sick, the doctor claimed it was just a normal cough and flu. I went to see the doctor at 9 AM. The doctor gave only a one-day MC, stating I was only feeling feverish with a viral cough and flu. I was given only cough and flu medicine and advised to just rest at home. By 4 PM, I had a fever of 37.9, and by 6 PM, my temperature had risen to 39.6. Now I have to go back to the clinic. I called their phone four times, but no one answered after 6:20 PM. They said an ART test was a must.
I did not go back to the same clinic, as I believe they treat patients differently, especially when it's your company doctor, paying $5 for what felt like a $5 treatment. I went to another clinic, and the doctor prescribed stronger medicine and antibiotics. Choose your doctor wisely, especially when you are really sick. Not everyone is just there for the MC!
Dhruv Puri
5
Had an operation and had to go there daily for dressing changes. Doctor Ivan was very professional and better than any other GPs I went to. Highly recommend this place đź‘Ť
Rachelle
5
Visited the clinic for the first time and was greeted by the warm smiles of two lovely ladies at reception. After just a few minutes' wait, I was treated by Dr Ivan Tan for an infection in my thumb. Dr Tan was very patient in listening to my concerns, and his warm, friendly, and calm nature put my anxiety at ease very quickly. He is skilled and professional, and you can easily see that Dr Tan is a doctor for keeps!
Jayne
5
The two ladies at reception are the most friendly and welcoming nurses I've ever experienced. Soft-spoken and calming, which is really important when you are sick and feel unwell. One lady went out of her way to let me know my meds were ready while I waited outside the clinic. During my visit, there was a Mandarin-speaking couple. They were also very nice to them, even though they couldn't communicate in Mandarin.
Dr. Tan is efficient and clear about the cause of sickness and instructions.
Chen Ray
1
I suggest whoever reads this review, please do not go to this clinic. This clinic will charge higher prices than other clinics. Don't bother to waste your time here. You've been warned!
Na Li
5
Dr. Ivan was professional and patiently answered my questions. He was understanding about my severe sore throat issue and gave advice as well. The price was very reasonable too, and I don't understand why another past reviewer said that this clinic is "out to chop you."
Yan Kai
3
Doctor Tan was detailed in his explanation; however, clinic staff were distracted by the payment. One of them claimed to have explained about the medication when, clearly, she only explained about the product I'm purchasing. When I asked about the medication, she insisted she had explained instead of just explaining. It was a turn-off, so I walked away, and she followed me, trying to explain herself. Nevertheless, they are not rude people. So, 3 stars for that.
Lim Kai Sheng
1
On April 20th, when I came into the clinic, I noticed that the staff kept shaking her head and sighing because I saw there was a lineup. I informed the staff that I came to see a doctor because I had a fever and wanted to take MC. The staff then asked, “So you want to take MC, lah?” I said, "Let the doctor check first." After I went in, the doctor said, “Don’t ask my staff to give you MC.” I was like, “?????” Was it my fault because I didn’t know how clinics work?
Jun Kiat Wong
1
Don’t waste your time and $$$ here.
Praveen Joseph
1
Went twice, different doctors, not going back.
It's okay that the first diagnosis was not accurate and I had worsening symptoms despite taking all prescriptions. However, I encountered a doctor who was impatient and unwilling to listen to my symptoms on the follow-up visit. He assumed he understood everything after the two questions he asked, and that's all he felt he needed to know. He stopped me from talking while I tried to highlight what he was overlooking. I left without taking any prescription he gave (for antibiotics). The diagnosis was clearly not accurate, and I won't take antibiotics prescribed by a doctor who doesn't listen to patients empathetically.