See what customers are saying about our shops at Punggol Coast
3.4 out of 5
3001 reviews
Kai Li
Just wanted to say a big thank you to Tim. Tim patiently answered all my questions. He helped request the port-over from another telco. He also helped set up my 76-year-old mom's new phone, and even advised how I could make and track payments on her behalf in case she might struggle with online payments. Thank you once again, Tim. I wish you all the best.
Firoz Rizqi Matin
Been calling them for 3 days. Not a single call answered. Was thinking of signing up for their broadband, but not anymore. If I sign up and face a problem with the network or device, and if even 3 days of continuous calling cannot get them to pick up, then it's gonna be a nightmare in the future.
Tom Mah
Very good. Did M1 Maxx here last time, when they recommended me to take it instead of Simba because the coverage is better. Saw another person doing M1 Maxx here a while back too. I think there are other telcos, but I didn't ask. I asked them why they are Simba and can do other telcos. They said they can open the bill under another company or something. I don't really understand, but good.
Soh Qing Mei
Joseph helped me with my phone setup, and was very helpful.
Sisi
It was so difficult to connect in JB using the free data. However, my friend, who paid before leaving for JB, gets connected all the time. Why offer free data when you can't connect most of the time?
April P
Here's the edited review: Thank you, Simba! I was able to get the data plan best suited for me! Timothy was a great help, patiently listening to my criteria and explaining different data plans to aid my final decision! Thanks, Timothy! Thanks, Simba Canberra!
Yap Zi Yi
Useless staff. They couldn't tell the difference between prepaid and postpaid. It expires after 30 days, and I was not informed of this! It was super inconvenient to travel all the way to Orchard! And the line is no good!
Elfie Zachary
Called so many times for 3 days, but no one ever answered. If your staff isn't willing to help via phone, just don't put your contact number there. It really triggers us who need help at that moment; some will just go to that venue and scold your staff. Ask your staff to be more alert on this matter. Why in the world would we call if not for help? If you really don't want to answer phone calls, just remove the number from Google.
Wee Desmond
Keith was kind enough to allow me to take a seat and briefly explained the Simba plans to me. Thank you.
Quinn Wong
Tim from the Canberra branch was awesome! He was super patient and efficient in sorting out my issue. He made switching to an eSIM a breeze and even helped me out with processing my other SIM card quickly. Thanks!
Visit any shop page to leave a review and share your experience with other shoppers.
Browse Shops